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Privacy Policy

Last updated: March 4, 2026

Introduction

Landscape Charlie ("we," "us," or "our") operates the website landscapecharlie.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, phone number, zip code, and project details)
  • Call our office
  • Email us directly
  • Request a consultation

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • IP address (anonymized)
  • Device type (desktop, mobile, tablet)

This information is collected through Google Analytics and Microsoft Clarity to help us understand how visitors use our Site and improve the user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Provide estimates and proposals for landscape projects
  • Communicate with you about your project
  • Improve our website and services
  • Send follow-up communications related to your inquiry
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

Our Site may use the following third-party services:

These services may collect anonymized usage data in accordance with their own privacy policies.

Cookies

Our Site uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of our business relationship and a reasonable period afterward.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: